My wife's grandmother is 96 years old. Two weeks ago she was quite healthy for a woman of her age. She lived with my wife's parents, but because they were going out of town for a couple of weeks, they thought it would be best to temporarily put her in a rest home. In 8 days' time, they managed to break her femur getting her into or out of a wheelchair (they've been quite vague on the details). But wait, why were they using a wheelchair?! She walks quite well for her age. Well, in the hospital they surgically repaired her leg and inserted a metal rod. Then they sent her back to the same rest home to recover. There she developed a pressure sore on her coccyx (very easy to prevent with even just a little attention), she has hardly eaten or drunk anything, and her injured leg has begun to stiffen and turn inward. When I brought it to the attention of the LPN there, she said, "Oh, well, we heard some crackles in her lungs so we're going to take care of that first." Obviously breathing takes a priority over extremities, but you mean to tell me that in all the time you spend neglecting this woman, you cannot address both issues simultaneously. And why is this the first we're hearing about crackles in her lungs? Of course I was too polite to say this, but the other advice I offered was brushed off with that smiling "don't tell me how to do my job" face. Now she's back in the hospital with fluid in her lungs due to heart failure (she already had minor heart problems, but they should have been picked up on sooner than this), receiving care in the ICU. Her blood pressure continues to drop really low, and though most of what I get is second hand from my mother-in-law, it appears she is going into septic shock. I understand she's quite elderly and everyone has their time to go, but there's no need to rush the process. This rest home has essentially killed my wife's grandmother. I haven't even mentioned the unkind things the nurses have said about her and my mother-in-law when they thought no one was listening, nor the various other shortcomings my in-laws have been documenting.