The real issue here, and the main issue with Disney as a whole it seems, they will never just come out and said it was a poorly written show that was badly paced and shouldn’t have been greenlight to begin with.
Disney also does not convey that message to their writers/staff, who then go on social media and blast certain sections of the fandom as racist and sexist for not liking their story. If Disney keeps failing to fix the problem at home and firing these people that cannot write a decent and well-paced story and replacing them with competent people, then we’ll just keep getting a new The Acolyte each year.
Yes, there are racists and sexists in every fandom, but, some people might not have liked your work for other reasons… mainly, it not being that well written or it doesn’t clearly convey the message it is trying to tell.
What is the reason for making this content? And if it isn’t a compelling one, then back to the beginning and start again.