An organization like this should have caught these errors before they were sold, and there's simply no excuse for such shoddy quality management. I'm very releived they're taking a step to rectify the mistake, but it's not the "right thing" in my book.
True, but they also could have ignored the problem completely. Instead they are fixing it. They deserve credit for that, even if the mistake should not have happened.
As far as I'm concerned, the right thing would be to recall the discs and issue corrected ones to retailers.
I'd imagine that eventually they will.
To this day, I have never purchased the Back to the Future set because I don't think it's my responsiblity to purchase a DVD, then call to have a replacement sent, and then wait for that replacement to arrive. Universal has, as far as I know, never issued corrected sets to retailers.