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I'd like to take this moment...to cry

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So....I've got some potentially devastating news.  The Indy 4 discs may never happen.

Last night...I turned on my desktop PC to do a favor for a friend.

Guess what?

Dead.

I either get a flashing curser or a note that says "bootable disc not found."

I went inside the computer and I don't hear any problems with the drive. it's spinning up. I'm not hearing any clicking. But I'm guessing something went wrong somewhere.

The only thing I can figure out is that I had a usb card reader plugged in when I turned it on, although I don't know how that would affect it.

I tried a hard drive enclosure and, although I can still hear the drive speed up normally, I never get any sign that it's showing up. 

So now it's off to data recovery.  I got a quote of $590 for everything...if I decide to go with it. :(  This was the explanation of what they think happened:

Your hard drive most likely has firmware corruption. Typically the drive spins up fine, doesn't click but never show up in the system or shows up with 0 capacity. It's a very common problem with Seagate's new 7200.11 family - we receive several requests a week with this issue. Data recovery in such case requires use of specialized equipment and experience to access firmware on the platters and repair corrupted modules.


So now I have to decide which place to send it to.  I'd just like to know if it's there or not.

 

In other news, I've ordered two new drives from Newegg and they should be here tomorrow, I would assume.  I'm going to buy a program that will clone my OS drive and install both of them.  That way, if this should happen again, I'll be covered.

Let this be a lesson, boys and girls.....

:(

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 (Edited)

Please tell me you tried booting WITHOUT the usb card reader. If there is a card in it, it may be trying to boot from the card. The exact same thing happens when I start up my desktop with anything plugged into the USB port, but I have it setup that way. Also make sure there was disc in the floppy drive or maybe even a bootable CD in the tray. However, since you already have the hdd out of the machine and in an enclosure, try plugging into a different computer, maybe even a Mac or Linux machine, shocking how many times that's helped me. Different OS's handle things differently. I'd try all of those options WAY before I'd even consider going to a data recovery. Those guys will do exactly as I've told you and if they are successful, they'll chuckle as they plan to charge you $500 or $600 dollars for a hour or so of actual work, if that is what you want to call it.

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 (Edited)

You could also try putting the drive in a different machine and accessing the files.  if you can, then you can either move them to an external drive or just put the old drive into a reloaded machine as a second internal. 

I move my files to an external and reload my OS every couple of years anyway, just to keep things fresh.

 

*edit*

Sorry, didn't see that Ferris already suggested moving it to a different machine.

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Yeah i've tried booting without the card reader in there already but thanks for the tip. :)

 

Trust me, I'm going to try every option possible however, I've talked to a friend who knows a lot about these drives and he says they're NOTORIOUS for having a firmware problem.  I'm going to contact Seagate today and see if they'll be any help.   it's worth a shot, no?

Like I said, the biggest problem is that I've had 2 computers that completely won't acknowledge that there's a drive hooked up to them.  That's the biggest issue here. :(

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adywan said:

Yeh, there's a huge problem with Seagate drives. Not sure if this will help at all

http://forums.slizone.com/lofiversion/index.php?t33993.html

 

 Yup.  That's what happened.  If it's bricked, it's bricked.  You can't flash the firmware if you can't get any bios ANYWHERE to recognize it. :(

 

Anyway...hopefully after $600 +/-, I'll get my stuff back. :(

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I think that Seagate is recovering the data for free since it is their fault.

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 (Edited)

Would it not be cheaper to buy a brand new (identical) drive, and swap the PCB out of the old drive for the good board in the new drive?

Just an idea - I've heard of this technique being used sucessfully in the past.

Edit: or maybe not -

You cannot do a straight swap of a PCB on Seagate Barracuda 11 series drive. The reason is because the ROM content is adaptive to your drive. This means that it is necessary to physically remove the ROM chip and swap it also. Unless you are good with a soldering iron don't bother - if you damage the ROM chip there will be no way of recovering your data.

http://www.deadharddrive.com/forums/viewtopic.php?t=1196&highlight=7200

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ferris209 said:

I think that Seagate is recovering the data for free since it is their fault.

 

 From what I read, Seagate STARTED doing it for free...and then stopped.  They probably realized what a HUGE problem it was and said "no more." I couldn't even get a live person on the phone when I tried calling last week.  I didn't want to wait longer and risk the data no longer being there.

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digitalfreaknyc said:
ferris209 said:

I think that Seagate is recovering the data for free since it is their fault.

 

 From what I read, Seagate STARTED doing it for free...and then stopped.  They probably realized what a HUGE problem it was and said "no more." I couldn't even get a live person on the phone when I tried calling last week.  I didn't want to wait longer and risk the data no longer being there.

http://consumerist.com/266646/contact-seagate-executive-customer-service

 

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ferris209 said:
digitalfreaknyc said:
ferris209 said:

I think that Seagate is recovering the data for free since it is their fault.

 

 From what I read, Seagate STARTED doing it for free...and then stopped.  They probably realized what a HUGE problem it was and said "no more." I couldn't even get a live person on the phone when I tried calling last week.  I didn't want to wait longer and risk the data no longer being there.

http://consumerist.com/266646/contact-seagate-executive-customer-service

 

 

 Thanks for the info.  I dunno what I can do now.  i suppose email them and tell them of my situation?  They're not going to reimburse me, I'm sure.

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When I had one of my seagate drives die in the 3 year warranty period, they offered me 2 things, one a replacement upgrade, which I did, and 2 a data transfer to the new drive (which they said would be 100 bucks, this was about 2 years ago), which I didnt do....I was able to salvage 95% of the contents by throwing the HD in the freezer for a few hours and then booting it one last time and using total commander to rip all the stuff off....but some of the disc was damaged so I couldnt get that other 5%, wasnt important anyway

Moth3r said: No, there is no video embedding option in this forum software (thank god!)

 

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An update.... My hard drive has been shipped back by the data recovery group. It was the firmware problem. They apparently saved everything.
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I THOUGHT THAT I HAD LOST EVERYTHING ON MY EXTERNAL HD.  I'VE RECENTLY INSTALLED SNOW LEOPARD ON MY iMAC.  I DECIDED TO GIVE THE EXTERNAL ONE LAST TRY.  IT ACTUALLY SHOWED UP ON MY DESKTOP.  I INSTANTLY STARTED DRAGGING FILES OFF OF IT ONTO MY iMAC'S HD.  TWO MONTHS AGO I WAS SURE THAT I WOULD NEVER BE ABLE TO RECOVER ANY OF IT.

 

OH, AND ONE MORE THING.  STAY AWAY FROM SEAGATE AND BUFFALO PRODUCTS.  THEIR PRICE TAGS MAY LOOK ATTRACTIVE, BUT YOU GET WHAT YOU PAY FOR WHICH IS A CHEAPLY MADE PRODUCT.

"I'VE GROWN TIRED OF ASKING, SO THIS WILL BE THE LAST TIME..."
The Mangler Bros. Psycho Dayv Armchaireviews Notes on Suicide

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stop yelling....but Seagate is a decent brand, there are worse hard drive manufacturers, but buffalo is by far horrible, at least when it comes to their networking equipment 

Moth3r said: No, there is no video embedding option in this forum software (thank god!)

 

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CompMovieGuy said:

stop yelling....

Dayv has been doing that here for, what, five or six years? Certainly much longer than you or I have been here. You'll PROBABLY get used to it - I actually find it kind of entertaining now.  Of course, if everyone started doing it...not so good.

 

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On other forums if you post in all caps you are given fair warning to comply then permabanned. 

Some don't even bother to go that far, as it is kind of an unspoken internet etiquette rule posting in all caps is for attention seeking whores, and is the equivalent of raising your voice to yelling so everyone in a small room can hear you.

“Always loved Vader’s wordless self sacrifice. Another shitty, clueless, revision like Greedo and young Anakin’s ghost. What a fucking shame.” -Simon Pegg.

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TV's Frink said:

You'll PROBABLY get used to it...

If not, this works for me.

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Wow, a mod that ignores people so he doesn't have to read their posts... how great would it be if this happened in other aspects of life. Imagine annoying a cop to the point that he decides to just ignore every thing you do... the possibilities!

"Every time Warb sighs, an angel falls into a vat of mapel syrup." - Gaffer Tape

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skyjedi2005 said:

On other forums if you post in all caps you are given fair warning to comply then permabanned. 

Some don't even bother to go that far, as it is kind of an unspoken internet etiquette rule posting in all caps is for attention seeking whores, and is the equivalent of raising your voice to yelling so everyone in a small room can hear you.

 

THEN YOU WOULD LOVE THIS FORUM:  http://manglerforum.themanglerbros.com/index.php

"I'VE GROWN TIRED OF ASKING, SO THIS WILL BE THE LAST TIME..."
The Mangler Bros. Psycho Dayv Armchaireviews Notes on Suicide

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 (Edited)

If Psycho_Dayv posted on a forum I personally created, he'd be permabanned instantly, no questions asked. Get a new keyboard if your caps lock key is broken.

I'll use adblock plus if anyones avatar or signature image annoys me. Thank you Mozilla Firefox and add-ons.

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It's sort of on-topic...lots of crying going on LOL

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PSYCHO_DAYV said:

WAY TO STRAY OFF TOPIC.  ON SOME FORUMS THAT WOULD GET YOU BANNED.

 

Moth3r said: No, there is no video embedding option in this forum software (thank god!)