Casetopia?

Has anyone had problems with ordering from Casetopia.com? I recently ordered a set of blu-ray cases from them over two weeks ago, and I haven’t received anything from them, not even a status update. It’s been in “processing” during the entire time, and I haven’t received a reply to an email I sent several days ago.

I’m new to posting to the forums but I’ve been tracking Harmy’s progress for a little while now. Recently I decided to finally burn the Despecialized films to blu-rays and make a nice looking set out of them to stand next to my other movies. Casetopia was mentioned on the forums here so I decided to order from them, but I’m still waiting for the cases to come in! Thanks!

I order from them quite frequently and have never had an issue. My last order did take a little while to ship, but it was nothing out of the ordinary; IIRC, it was a couple of weeks. I would try another email/phone call just to be on the safe side. I guess all of us Despecialized fans have overloaded the system.

Keep us posted. And welcome aboard…

Did they update their status page when they shipped?

I’ll give them a call, thanks.

I got an email once my orders shipped.

I have ordered from them twice before. The first time they shipped my order in four days! The most recent time it was taking awhile, but I gave it two weeks before I emailed them. As soon as I did they shipped it immediately. I figured they misplaced my order or something, but it’s kind of interesting to see that it happened to someone else recently too!

It’s nothing that’s going to stop me from ordering from them again though! 😃

It finally shipped!

I called them several times this week but they never picked up the phone. They finally replied to an email I sent over a week ago, explaining that their stock ran out. I don’t mind so much that there’s a delay, but I’m not impressed that it took them nearly 3 weeks to say anything about it, especially after I spent a week trying to get a hold of them.

I was a little ticked off when typing my last post, so I forgot to thank everyone who responded or PM’d me about their experiences with Casetopia. Thank you!

No worries, I am glad that you were able to get some info. For sure it is frustrating, but they are a good company and their products tend to be very high quality. If you think about it, post up some pics of your project when you are done.

cheers

To my surprise it arrived today. I know that the post office delivers on Sundays, but I thought that was a limited service. So Casetopia did eventually deliver, but their customer service was terrible.

Ha, I’m not planning anything fancy, just covers on the blu-ray cases and nothing else. I just want something that looks like it belongs on the shelf when sitting next to my other blu-rays. Printing on disc and creating menus is too much trouble for me right now. I might do something more elaborate in the future, maybe when the Despecialized 3.0s are done, but I do kinda envy some of the awesome box sets people have created here.

I have ordered from them twice. Both for multiple disk blu-ray cases. Both times I had to send an email to them to get them to finally ship my merchandise. I waited until the delivery estimate came and then emailed them. Both times they emailed me to apologize for the inconvenience but did finally send me my orders. They just seem to take forever to do anything.