THERE HASN'T BEEN A RECALL AS FAR AS I KNOW. THERE SHOULD BE A CONSUMER HOTLINE NUMBER IN SMALL PRINT ON THE BOX. THE PHONE NUMBER SHOULD BE TOLL FREE. LET FOX KNOW WHAT'S WRONG WITH YOUR SET. I HAVE NO DOUBT THAT THEY WILL SEND YOU A REPLACEMENT SET AFTER YOU'VE GIVEN THEM SOME INFORMATION.