His poor relationship with the fan base is all his own fault.
When a film maker changes a beloved scene of a beloved character, receives worldwide backlash over it, then decides to change it even further, and finally goes so far as to market & sell a T-shirt making fun of those very fans - he deserves all the vitriol the world can send his way.
Eh, I’m not willing to go that far. I have serious problems with what he’s done with his franchise for the past twenty years or so, but he’s still a human being who seems to want to do good based on how he’s been spending his Disney money. I think he’s really actually kind of nuts and I sort of feel sorry for the guy. Even if he was ultimately in the wrong (which he was), I don’t think anyone deserves the kind of unrelenting abuse he’s been on the receiving end of for decades just for fucking up a movie.