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Post #74976

Author
ADigitalMan
Parent topic
Letter to LFL about DVD Defects (No OT vs SE discussion)
Link to post in topic
https://originaltrilogy.com/post/id/74976/action/topic#74976
Date created
1-Nov-2004, 2:55 PM
They must be in The Matrix during that scene now. ;-) I suppose the whole color correction of that scene is wrong. The lights weren't noticeable to me the way the saber was. They could have put in the Ric Ollie red mood light and I probably wouldn't have noticed w/o a side by side comparison. But change the color of a lightsaber, and that's gonna get noticed (Just ask MagnoliaFan. ) by a helluva lot more people -- including 95% of the world who worships Star Wars less than me.

I've been scouring a particular thread on the official site dedicated to the DVD glitches, after LFL AND Fox wrote me back today. They do have a replacement program in effect. However, it seems to be related to skipping issues which I haven't experienced, and not the items I listed. I keep getting a runaround, as I'm clearly dealing with entry-level customer service. One email response quoted none of my original message, so I inquired what the nature of their response was. They responded by saying "This was about your DVD having some skipping issues. Please let us know if we can be of further assistance."

Funny, no skipping issues were listed in my email. Do these jackwads even bother to read the actual letters that come in?