I made the mistake of using the email link on the front page to contact him. It's spammed almost to the point of being useless. I have his proper email now, so that won't happen again.
Christmas vacation does extend to New Years for some people. It was just rotten timing this outage happened at a time of year when people are focused on other things. If I had a life, I might not have noticed the outage until it was over myself.
To the best of our knowledge at this point, nothing sinister is going on.