Jay said:
In addition, clear your cookies after you request the new password, but before you login. There might be some lingering session weirdness going on.
Thanks very much. No matter what I try, the reset password does not work and the site tells me that "The password you entered doesn't match our records." Interestingly enough, I reset my password with the ElectricTriangle account and that worked fine. I will likely just end up using this account.