sorry to hear you guys had a poor experience.
regardless of the PTs quality, one positive takeaway I had was the theatrical experiences were still pretty fun. I'll never forget when we went to see ROTS, there was a huge line and there was this little kid in a darth vader costume running back and forth. took off the helmet at one point and it was a girl!! bwaaaaaaaahahahahahahahaahhaahaha
I never went to midnight premieres so maybe its best to avoid those. and avoid this release altogether.