vbangle said:The firmware is NOT on the platters. Doesn't sound like they know what they're doing...maybe get someone else.
Yes it is. Check out any thread about the Seagate 500gb drives. I can give you the version # when I get home. All of the drives from that line are crapping out. :( Here's a link with info: http://forums.slizone.com/lofiversion/index.php?t33993.html
Anyway...it was sent off. $600 if they can fix it. Waiting to hear back. It arrived there yesterday.