adywan said:
is your laptop using the same modem but on a wireless connection or is it totally separate?
1/ assuming that your laptop uses the same modem for internet access but wireless:
With it not working when wired to the LAN(i assume that's the way its connected) the it could be that either your modem has died but only on its LAN connection or its internal firewall is blocking access. Or if it is USB connection check the cable (maybe try a different one) if still no problem check in your modems settings that the USB is enabled (sometimes it can disable itself on some modems)
2/ assuming that it doesn't use the same modem but uses the same phone line and ISP account.
well if you laptop can access the internet but you other computer can't then it does point to the modem so you may need a new one. If you can try a different modem then that will help with finding the solution.
I'd need a lot more information about your setup, what model modem it is etc to be able to help further though
is your laptop using the same modem but on a wireless connection or is it totally separate?
1/ assuming that your laptop uses the same modem for internet access but wireless:
With it not working when wired to the LAN(i assume that's the way its connected) the it could be that either your modem has died but only on its LAN connection or its internal firewall is blocking access. Or if it is USB connection check the cable (maybe try a different one) if still no problem check in your modems settings that the USB is enabled (sometimes it can disable itself on some modems)
2/ assuming that it doesn't use the same modem but uses the same phone line and ISP account.
well if you laptop can access the internet but you other computer can't then it does point to the modem so you may need a new one. If you can try a different modem then that will help with finding the solution.
I'd need a lot more information about your setup, what model modem it is etc to be able to help further though
My laptop and desktop are two separate things altogether. The laptop uses an Altel wireless broadband card.
My desktop's modem is a Motorola Surfboard provided by the cable company, and I have the connection made via the ethernet cable.