I have had one problem with it though, & that's been edge ghosting. It can be pretty annoying at times. I think the tv just needs a good professional calibration, but Circuit City has been no help there. I have a 3 year service plan & have made 3 attempts to get it fixed & nothing's been done. The first company they sent, the repair guy was very uneducated about his profession. I had done my research & knew the right questions to ask & he couldn't answer any of them. He told me that edge ghosting was normal & all HDTVs do that unless it's showing an HD signal. Needless to say, nothing got fixed. The second repair company never showed up, & now i'm on the third. They've been nice over the phone, but they haven't come out to the house yet. they were going to, but said they talked to phillips technical support, who told them that replacing a certain part would fix the problem. so, they canceled the house call, ordered the part & said they'd contact me when it came in to set up an in home repair visit. well, it's been 2 weeks & i haven't heard back..... I'm about ready to give CC customer service a piece of my mind about the companies they contract for tv repair.... Which is sad b/c when i bought the tv, i was very happy with CC as they price matched it with walmart & then gave me a discount on top of that, saving me almost $200 altogether.
I have had one problem with it though, & that's been edge ghosting. It can be pretty annoying at times. I think the tv just needs a good professional calibration, but Circuit City has been no help there. I have a 3 year service plan & have made 3 attempts to get it fixed & nothing's been done. The first company they sent, the repair guy was very uneducated about his profession. I had done my research & knew the right questions to ask & he couldn't answer any of them. He told me that edge ghosting was normal & all HDTVs do that unless it's showing an HD signal. Needless to say, nothing got fixed. The second repair company never showed up, & now i'm on the third. They've been nice over the phone, but they haven't come out to the house yet. they were going to, but said they talked to phillips technical support, who told them that replacing a certain part would fix the problem. so, they canceled the house call, ordered the part & said they'd contact me when it came in to set up an in home repair visit. well, it's been 2 weeks & i haven't heard back..... I'm about ready to give CC customer service a piece of my mind about the companies they contract for tv repair.... Which is sad b/c when i bought the tv, i was very happy with CC as they price matched it with walmart & then gave me a discount on top of that, saving me almost $200 altogether.