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Post #258819

Author
Mike O
Parent topic
See, George, This is how it's done ...
Link to post in topic
https://originaltrilogy.com/post/id/258819/action/topic#258819
Date created
28-Nov-2006, 2:19 PM
Especially after the Tom and Jerry fiaso. It took MAJOR balls on the part of WB to admit to and fix their mistake, and they deserve full credit for it.

An organization like this should have caught these errors before they were sold, and there's simply no excuse for such shoddy quality management. I'm very releived they're taking a step to rectify the mistake, but it's not the "right thing" in my book.

True, but they also could have ignored the problem completely. Instead they are fixing it. They deserve credit for that, even if the mistake should not have happened.

As far as I'm concerned, the right thing would be to recall the discs and issue corrected ones to retailers.


I'd imagine that eventually they will.

To this day, I have never purchased the Back to the Future set because I don't think it's my responsiblity to purchase a DVD, then call to have a replacement sent, and then wait for that replacement to arrive. Universal has, as far as I know, never issued corrected sets to retailers.


They did. I own them. Again, at least Universal admitted to the mistake and listen to criticism. No, it houldn't have happened. But the did go out of their way to fix it.