-They admit that they don't have an "original vision" for the entire season and major plot twists are often late season decisions. For example: the Nina Meyers being a mole plot twist was not originally intended, nor was President Logan being in with the baddies.
-They LOVE getting suggestions from fans for plot ideas and read the official message boards. Some of them even post there.
-They have a fan phone on the set where fans can call in and talk to some of the actors! It originated in season 4 when fans noticed a phone number of a character's cell phone, dialed it and got through to the set!
-They haven't gone back and changed the scene where Jack killed Nina Meyers by letting her shoot first while lying wounded on the ground!
-They don't have a bunch of yes men telling them they can do no wrong.