My brother manages a Blockbuster, but I still think they suck. My brother and his co-workers are an exception, because they all know their stuff and are every helpful, but usually in Blockbuster you get some monkey who knows nothing about films. Also, Blockbuster hardly ever stock older movies. The Blockbuster in Jamestown, North Dakota is an exception though - they have lots of older movies, probably because the town is full of hillbillys so Blockbuster HQ doesn't give a shit about them, but as a result it's actually the best Blockbuser I've ever been in. I recently went to rent Superman 1 but I wanted the DVD and they didn't have it, so the manager called a rival video store in town for me and they had it so I went and got it from there - now that's service.