I got through a couple hours ago. Someone answered, I asked for Jim Ward's office and was transferred. I got the voicemail of his assistant (I think that was her title)> I left a polite message expressing my displeasure. The voicemail message said to leave a message and my call would be returned. I am sure that is not the case, but I left my # anyway. I really hope they reverse this decision. Are they really this out of touch?