Post #187893

Author: Number20
Parent topic: AOL Email "Tax"
Link to post in topic: https://originaltrilogy.com/post/id/187893/action/topic#187893
Date created: 1-Mar-2006, 5:55 PM

NEVER give AOL a reason why you are cancelling an account. I used to work for a company that also did ISP services and they always said that any reason you can give them will trigger a sales script tailored to the reason your leaving. Its best to just insist on cancelling and refuse to give them a reason.
Even yet, I have a co-worker who was on AOL, and even after he cancelled they still billed him. He finally had to block them at the bank from doing automatic withdrawls.