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Originally posted by: PSYCHO_DAYV
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Originally posted by: bad_karma24
Alright, burned Superman II again, and it works fine. I might have had some other programs running during the burn. Still doesn't fix The Pianist though.... I'm thinking I should just send it back to Amazon, but I don't know how much work is involved in sending it back and such :-/.

I'VE RUN ACROSS COMMERCIAL DVDs THAT HAVEN'T PLAYED RIGHT BEFORE. SOMETIMES YOU GET A BAD BATCH OF DISCS. YOU SHOULDN'T HAVE ANY PROBLEM GETTING IT REPLACED BY THE MOVIE STUDIO. THERE SHOULD BE A TOLL-FREE NUMBER ON THE DVD PACKAGE THAT WILL GET YOU THROUGH TO CUSTOMER SERVICE.

So you're suggesting I go through the actual movie studio (in this case, Universal) rather than going through where I bought it from?