Thanks SilverWook.
We have scans from two prints, and I’m still waiting on a rescan of one reel. Until that happens that reel won’t match the quality of the rest of the scan.
As others have mentioned there are all kinds of reasons for scanning delays. Covid has probably caused all kinds of logistical issues as well with many of them - whether that’s in sourcing cleaning fluid, getting scanning equipment maintained or repaired (that’s very specialised and usually the “mechanics”/maintenance technician need to travel internationally or from another part of the same country to do that), getting spare parts manufactured, and so on. It’s no different to any other workshop equipment - like say a CNC machine in a joinery, if it breaks down and needs maintenance you can sometimes have to wait weeks or months to get a technician out depending on where you’re located, how many technicians there are, how busy they are, etc. Getting affordable time with a good scanner doesn’t just happen by magic.
Another ‘took the money and ran’ is more than likely. Love to be proven wrong, but it’s all too easy, which is a real shame.
I haven’t taken any of your money brad86, so you’re in no position to feel ripped off. It’ll be done when it’s done.
I’m sorry to hear about the Demolition Man print, unfortunately shit happens. You’re always best to check with people involved in scanning privately if they know who a seller is and have any experience - some collectors are really fantastic and others are not so much.