You couldn’t pay me to work tech support. Or any other kind of customer support for that matter.
me either. well you could, but i would avoid it.
i am not help desk type support, we provide level 2 support to various clients, support specific technologies. So we are the people that the help desk calls. So we avoid most of the headache of directly dealing with end users, but some help desk people are extremely frustrating as well. (they try a bajillion things before they call us, 99% of them things they shouldn’t have done) thankfully this type of work is only like 20% of my job.