Someone hit my car while it was in park in a parking space in a parking lot because of turning the wrong way. I’ve been on the phone with this person a couple of times, and filed a claim with my insurance company. Unfortunately, she needs to file a claim with her’s, and she hasn’t yet. I really don’t want to be difficult or stay on her, but I really need her to do this. My car needs some (thankfully minor) body work as a result, and her insurance company should be paying it.