A couple of people have mentioned that we see Rey’s parents take off in a ship. True, but we don’t see where that ship went and we don’t know if it is an aircraft or soacecraft and we don’t know where they went. We don’t know if their destination was 5 km away or 5 parsecs. We don’t know if they crashed during departure or if they crashed returning sometime later. Did they abandon her or leave her behind for her safety and then unfortunately die. And if Kylo follows normal dark side misinformation, what he told Rey is mostly true, though likely misleading.