Hey Ady,

Sorry to hear of your issues with Encore. Having a read of the below link sounds like the same or very similar issue which is attributed to a Microsoft Windows update of all things (actually they are quite often responsible for breaking many things with 3rd party software). Even if it’s not the same update affecting yours, do you think you could attribute when you started having the issue to when some updates were applied or the install date of any particular Windows update?

I take it you’re pretty clued into this type of stuff though so if this is all well treaded and old ground, just tell me to bugger off 😛

.Val